Our Process

In everything we do, from a large batch order to an individual piece we start with a consultative approach. We strive hard to understand your requirements and what you are trying to achieve with your space. We spend time listening to you, offering helpful advice if needed and making sure we are fully aligned with your vision.

 

During the painting process we keep a keen eye on quality control and will only ship your artwork to you when we ourselves are completely satisfied. All items are hand packed and should arrive in pristine condition.

 

Throughout the process we are on hand to answer any query, however large or small, and we will proactively communicate with you the status of your order.

 

Assessing client needs

For both larger corporations and individual collectors there can be many details to discuss prior to ordering for example: quantity of pieces per room, existing room colours, size of artwork required, the type of finishes you’re after, framing and shipping options. We will always endeavour to provide you with the best possible solution for your budget.

 

Placing an order

Ours is a personal service and we want you to deal with a real person, not an automated website. With that in mind we encourage all purchasers to call us to discuss your requirements. Our number can be found at the bottom of each page.

 

From the time an order is placed and a deposit paid we work to a 90 day delivery schedule. This can sometimes vary depending on the specifics of the order, but within 3 months we will usually expect you to take delivery of your artwork to your chosen address. 

 

Project management

Your salesman will act as your personal project manager, processing your order, tracking it through its production and shipping and following up with you once you’ve received it to make sure you are happy with it. We have extensive quality control procedures to give you the reassurance that what you receive will be every bit as good as you hope it will be.